Frequently Asked Questions

Order Enquiries

How do I login to my account?

Click or tap sign in to your account, or select ‘Sign In’ at the top right of our website.

How do I check the status of an order?

Please wait seven business days for your order to be dispatched from our warehouse. Dispatch time may vary depending on your state’s quarantine laws. You will receive a shipping confirmation email once your order is dispatched. If seven business days have passed since you received your shipping confirmation, please contact customer service on (03) 5984 7900, 9am-5pm, Monday to Friday.

Note: Parcels larger than an envelope are tracked by Australia Post. If you require a copy of the Australia Post tracking number, please phone customer service on (03) 5984 7900, 9am-5pm, Monday-Friday.

Update Membership Details

How do I update my member details?

Please contact customer service on (03) 5984 7900, 9am-5pm, Monday to Friday, or send an email to info@diggers.com.au.

Website Enquries

How do I access members only content and resources on the website?

You must be signed in as a current member to access members only content and resources

The website is not recognising me as a member.

Please contact our customer service team on (03) 5984 7900, 9am-5pm, Monday to Friday.

Subscriptions

How do I activate my six month subscription?

Please contact our customer service team on (03) 5984 7900, 9am-5pm, Monday to Friday.

Horticultural Advice

How do I obtain horticultural advice?

Horticultural advice is available free-of-charge to Diggers Club members. Advice is also available to customers who wish to seek advice about a specific plant or seed purchase. Email hortadvisor@diggers.com.au

Media Enquiries

Who do I contact for media enquiries?

Please visit our media page for contact details.

The Diggers story

1978

July 1978. We published our very first catalogue. 

1983

Clive and Penny purchased Heronswood in Dromana and began plans for a cottage garden revival. 

1986

Heronswood opens the gates as part of the first Open Garden Scheme

1988

The Diggers Club begins to promote drought tolerant plants to suit Australian gardening conditions. 

1991

We begin trials, research and promotion of heirloom vegetables; the first company to do so in Australia.

1996

The Diggers Club purchases The Garden of St Erth. We now have our second garden and an area to trial plants in cool climates. 

2007

Diggers' nursery, seed office and despatch moved to 20 acre site in Dromana.

2011

Clive and Penny gift ownership of The Diggers Club, Heronswood and St Erth to The Diggers Foundation.

2014

An ember  from a nearby bushfire destroys the thatch roof restaurant and offices at heronswood. Fourth garden shop opens at Cloudehill, Olinda.

2014

Heronswood Listed in the gardener's Garden of 250 World's best gardens.

2017

Opening of Heronswood Gallery showcasing the evolution of  flowering plants and heirloom seed display.

2018

Diggers celebrates 40 years and becomes the most popular and highest circulating garden magazines. 

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Member Exclusives
KNEELER MOSS COLOUR
KNEELER MOSS COLOUR
HARDWARE: HDKK
A cushion kneeler made with memory foam and covered with a washable material. Lightweight and easy to carry, the generous size and contouring allows you to work in cushioned comfort in the garden for prolonged periods.
Member $25.00
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Verbena bonariensis & Fountain Grass Duo
Verbena bonariensis & Fountain Grass Duo
PLANTS: PSD7
Two beautiful perennials for the back of the border, Chinese fountain grassadds height and architecture while the Verbena bonariensis adds colour and is a good match with almost any perennial. 3 pots of each.
Member $36.95
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2 YEAR MEMBERSHIP AND FREE VEGIE SEEDS
2 YEAR MEMBERSHIP AND FREE VEGIE SEEDS
Membership: MNE2VS
Join The Diggers Club for 2 years for $79, just $39.50 per year and you'll receive a FREE Vegetable Seed Collection which includes 1 packet each of Beetroot Chioggia, Tomato Tommy Toe, Cucumber Double Yield and Zucchini Black Beauty (not available with any other renewal offer). The normal price for this collection is $23.75. You'll also receive ...
Member $79.00
Non-Member $79.00
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