Frequently Asked Questions

Order Enquiries

How do I login to my account?

Click or tap sign in to your account, or select ‘Sign In’ at the top right of our website.

How do I check the status of an order?

All orders placed by Friday 10 December will be despatched by Friday 17 December. Whilst many of these orders will arrive in time for Christmas, we can not guarantee it. Any orders placed on or after 10 December will likely be despatched once we return from our Christmas/New Year's break starting back from 4 January
 
Despatch time may vary depending on your state’s quarantine laws. 

Once your order has been despatched, you will receive a confirmation email, followed by a tracking ID from Australia Post. Please note that tracking IDs are only provided by Australia Post for parcels, and not for smaller seed only orders.

Update Membership Details

How do I update my member details?

Membership details can be updated online. Alternatively, you can contact our customer service team on (03) 5984 7900 (Monday-Friday, 9am-5pm) or via email at info@diggers.com.au.

Website Enquries

How do I access members only content and resources on the website?

Simply sign in to access members only content and resources.

The website is not recognising me as a member.

Please contact us on (03) 5984 7900 (Monday-Friday, 9am-5pm) or send us an email at info@diggers.com.au and we can assist you with this.

Horticultural Advice

How do I obtain horticultural advice?

Horticultural advice is available free-of-charge to Diggers Club members. Please send an email to hortadvisor@diggers.com.au with your query and your contact details, and of our horticulturist will respond within 3 business days.

Media Enquiries

Who do I contact for media enquiries?

Please visit our media page for contact details.

The Diggers story

1978

July 1978. We published our very first catalogue. 

1983

Clive and Penny purchased Heronswood in Dromana and began plans for a cottage garden revival. 

1986

Heronswood opens the gates as part of the first Open Garden Scheme

1988

The Diggers Club begins to promote drought tolerant plants to suit Australian gardening conditions. 

1991

We begin trials, research and promotion of heirloom vegetables; the first company to do so in Australia.

1996

The Diggers Club purchases The Garden of St Erth. We now have our second garden and an area to trial plants in cool climates. 

2007

Diggers' nursery, seed office and despatch moved to 20 acre site in Dromana.

2011

Clive and Penny gift ownership of The Diggers Club, Heronswood and St Erth to The Diggers Foundation.

2014

An ember  from a nearby bushfire destroys the thatch roof restaurant and offices at heronswood. Fourth garden shop opens at Cloudehill, Olinda.

2014

Heronswood Listed in the gardener's Garden of 250 World's best gardens.

2017

Opening of Heronswood Gallery showcasing the evolution of  flowering plants and heirloom seed display.

2018

Diggers celebrates 40 years and becomes the most popular and highest circulating garden magazines. 

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Member Exclusives
DIGGERS KNEES
DIGGERS KNEES
HARDWARE: HDKN
Keep your knees dry, clean and comfortable with these wearable knee pads. Made from memory foam and water resistant neoprene, these cushioned knee pads feature a comfortable and durable straps to help hold them in place. Not only will they stop your knees getting damp while kneeling they also offer extra support by relieving direct pressure on y...
Member $35.00
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A YEAR OF VEGIES - SEED BOX
A YEAR OF VEGIES - SEED BOX
SEEDS: S921
18 SEED PACKETS: The gift that keeps on giving for a year. This collection will guarantee 12 months of heirloom veges. The recipient will receive seeds for each season ensuring a supply of heirloom vegetables. The pack contains a total of 18 packets of vegetables seeds (Beetroot, Bean, Broccoli, Carrot, Cauliflower, Lettuce, Onion, Pea, Silverbe...
Member $59.95
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2 year membership + Garden Calendar and 2 Seed Packets
2 year membership + Garden Calendar and 2 Seed Packets
Membership: MNE2CA2
Join the club and receive an exclusive gift, valued at $30. A stunning calendar featuring key dates, a guide to which seeds to sow each month and plenty of space to add your own events. Plus two free packets of some popular seeds – Tomato 'Black Cherry' and Lettuce Heirloom Mix.
Member $79.00
Non-Member $79.00
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