Frequently Asked Questions

Order Enquiries

How do I login to my account?

Click or tap sign in to your account, or select ‘Sign In’ at the top right of our website.

How do I check the status of an order?

Please wait seven business days for your order to be dispatched from our warehouse. Dispatch time may vary depending on your state’s quarantine laws. You will receive a shipping confirmation email once your order is dispatched. If seven business days have passed since you received your shipping confirmation, please contact customer service on (03) 5984 7900, 9am-5pm, Monday to Friday.

Note: Parcels larger than an envelope are tracked by Australia Post. If you require a copy of the Australia Post tracking number, please phone customer service on (03) 5984 7900, 9am-5pm, Monday-Friday.

Update Membership Details

How do I update my member details?

Please contact customer service on (03) 5984 7900, 9am-5pm, Monday to Friday, or send an email to info@diggers.com.au.

Website Enquries

How do I access members only content and resources on the website?

You must be signed in as a current member to access members only content and resources

The website is not recognising me as a member.

Please contact our customer service team on (03) 5984 7900, 9am-5pm, Monday to Friday.

Subscriptions

How do I activate my six month subscription?

Please contact our customer service team on (03) 5984 7900, 9am-5pm, Monday to Friday.

Horticultural Advice

How do I obtain horticultural advice?

Horticultural advice is available free-of-charge to Diggers Club members. Advice is also available to customers who wish to seek advice about a specific plant or seed purchase. Email hortadvisor@diggers.com.au

Media Enquiries

Who do I contact for media enquiries?

Please visit our media page for contact details.

Members Free Seeds

Find out about members free seed offers!

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The Diggers story

1978

July 1978. We published our very first catalogue. 

1983

Clive and Penny purchased Heronswood in Dromana and began plans for a cottage garden revival. 

1986

Heronswood opens the gates as part of the first Open Garden Scheme

1988

The Diggers Club begins to promote drought tolerant plants to suit Australian gardening conditions. 

1991

We begin trials, research and promotion of heirloom vegetables; the first company to do so in Australia.

1996

The Diggers Club purchases The Garden of St Erth. We now have our second garden and an area to trial plants in cool climates. 

2007

Diggers' nursery, seed office and despatch moved to 20 acre site in Dromana.

2011

Clive and Penny gift ownership of The Diggers Club, Heronswood and St Erth to The Diggers Foundation.

2014

An ember  from a nearby bushfire destroys the thatch roof restaurant and offices at heronswood. Fourth garden shop opens at Cloudehill, Olinda.

2014

Heronswood Listed in the gardener's Garden of 250 World's best gardens.

2017

Opening of Heronswood Gallery showcasing the evolution of  flowering plants and heirloom seed display.

2018

Diggers celebrates 40 years and becomes the most popular and highest circulating garden magazines. 

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Member Exclusives
Old World Rose Collection
Old World Rose Collection
PLANTS: RCOOW
Cultivate romance in your garden with an easy collection of heirloom bare root roses both fragrant and dreamy. Collection includes three old world rose varieties 'Crepuscule', 'Souvenir De La Malmaison' and climber 'Veilchenblau' for wonder and beauty.
Member $49.95
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The Two Muscatels Grape Collection
The Two Muscatels Grape Collection
PLANTS: WGRCOL4
A duo of our most popular muscat grape varieties. Suited to eating as both a table grape, or used to make highly aromatic wine, this white and black combo is the perfect partnership for your garden and table. Includes one plant of Gordo Blanco and one plant of Black Muscat. The perfect duo for covering a trellis, arbour or pergola.
Member $30.00
Non-Member $74.85
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2yr membership +FREE vegie seeds
2yr membership +FREE vegie seeds
Membership: MNE2VS
Grow the best tasting vegies with free Tomato 'Tigerella, Beetroot 'Bulls Blood, Silverbeet 'Fordhook' and Spring Onion 'Red' seeds (one packet of each, valued at $21).
Member $79.00
Non-Member $79.00
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