Frequently Asked Questions

Order Enquiries

How do I login to my account?

Click or tap sign in to your account, or select ‘Sign In’ at the top right of our website.

How do I check the status of an order?

Please allow 5 business days for your order to be despatched from our warehouse. Despatch time may vary depending on your state’s quarantine laws.

Once your order has been despatched, you will receive a confirmation email, followed by a tracking ID from Australia Post.

Please note that tracking IDs are only provided by Australia Post for parcels, and not for smaller seed only orders.

 

Update Membership Details

How do I update my member details?

Membership details can be updated online. Alternatively, you can contact our customer service team on (03) 5984 7900 (Monday-Friday, 9am-5pm) or via email at info@diggers.com.au.

Website Enquries

How do I access members only content and resources on the website?

Simply sign in to access members only content and resources.

The website is not recognising me as a member.

Please contact us on (03) 5984 7900 (Monday-Friday, 9am-5pm) or send us an email at info@diggers.com.au and we can assist you with this.

Subscriptions

How do I activate my six month subscription?

The best way to contact us is via email at info@diggers.com.au as we have limited capacity for phone calls at this time.  However if you don't have an email address, you may leave a message for us and we will call you back as soon as possible. Please note that phone calls from Diggers customer service team member will come from a private number.

Horticultural Advice

How do I obtain horticultural advice?

Horticultural advice is available free-of-charge to Diggers Club members. Please send an email to hortadvisor@diggers.com.au with your query and your contact details, and of our horticulturist will respond within 2 business days.

Media Enquiries

Who do I contact for media enquiries?

Please visit our media page for contact details.

The Diggers story

1978

July 1978. We published our very first catalogue. 

1983

Clive and Penny purchased Heronswood in Dromana and began plans for a cottage garden revival. 

1986

Heronswood opens the gates as part of the first Open Garden Scheme

1988

The Diggers Club begins to promote drought tolerant plants to suit Australian gardening conditions. 

1991

We begin trials, research and promotion of heirloom vegetables; the first company to do so in Australia.

1996

The Diggers Club purchases The Garden of St Erth. We now have our second garden and an area to trial plants in cool climates. 

2007

Diggers' nursery, seed office and despatch moved to 20 acre site in Dromana.

2011

Clive and Penny gift ownership of The Diggers Club, Heronswood and St Erth to The Diggers Foundation.

2014

An ember  from a nearby bushfire destroys the thatch roof restaurant and offices at heronswood. Fourth garden shop opens at Cloudehill, Olinda.

2014

Heronswood Listed in the gardener's Garden of 250 World's best gardens.

2017

Opening of Heronswood Gallery showcasing the evolution of  flowering plants and heirloom seed display.

2018

Diggers celebrates 40 years and becomes the most popular and highest circulating garden magazines. 

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Member Exclusives
GAMBLER'S CHOICE BULBS
GAMBLER'S CHOICE BULBS
BULBS: BCOG
LIMITED NUMBERS - We always have some surplus bulbs at the end of the season, so to save us planting them back we will give you twice as many bulbs - $60 worth of Gambler's Choice bulbs, so exactly what you receive is a surprise! For members only, this is a huge almost 60% off the regular price.
Member $14.95
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GARLIC GAMBLER'S CHOICE
GARLIC GAMBLER'S CHOICE
BULBS: BGACOG
LAST REMAINING STOCK Gamblers Choice, lucky dip selection of garlic. Garlic needs to be planted soon, so we are clearing remaining stock with this discounted offer! Great tasting garlic ready to harvest at the start of summer, with up to 12 months of storing, you will have enough to last all year with this pack! Includes 4 packs, each with 2 hea...
Member $35.00
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2yr membership +FREE vegie seeds
2yr membership +FREE vegie seeds
Membership: MNE2VS
Grow the best tasting vegies with free Carrot ‘St Valery', Broccoli ‘Romanesco', Beetroot ‘Bull’s Blood' and Silverbeet ‘Fordhook’ seeds (one packet of each, valued at $21).
Member $79.00
Non-Member $79.00
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