Contact Diggers

There are plenty of different people and places to get in touch with at Diggers - this page has all the contact information you will need to make an enquiry or send us your feedback.

For urgent alterations to your order, please call our customer service team on 03 5984 7900 so we can address these before your order is processed.

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If you need to change your address details, you can change it on your account details here.

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To find out about postage charges for online orders follow this link

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If you need to change your email address, you can change it on your account details here.

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What seeds can I sow now?

You'll find a list of seeds that can be sown now in the cool, warm and hot zones. To find out what growing zone you are in, refer to our Growing Weeks map

What is my heat zone and cold zone?

To find our your heat and cold zone, sign in, then view them on your account page

How do I find out about Diggers shops and restaurants?

Find out the opening times, contact phone numbers, booking details and locations for Heronswood, St Erth, Cloudehill and Adelaide

Where's my order?

Orders can take up to 7-10 business days to be despatched. Quarantine states (WA, TAS, NT) may take a few extra days.

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Contact Heronswood

105 Latrobe Parade, Dromana, Victoria, 3936

Open 7 days a week, 9:00am to 5:00pm*

Gardens, nursery and shop: 03 5984 7321

Restaurant: 03 5984 7318 (open from 10:00am)

* Closed 24-26 December and Good Friday.

Entry to wander through Heronswood Gardens and Restaurant is free for Diggers members and children under 16, and $10 for visitors. There is no entry charge to visit the shop.

Contact St Erth

189 Simmons Reef Rd
Blackwood, Victoria, 3458

Open 7 days a week, 9:00am to 5:00pm*

Gardens, nursery and shop: 03 5368 6514
Café: 03 5368 6520  

Opening hours:

Thursday - Monday open from 10am for morning tea & lunch.

Closed Tuesday and Wednesday

* Gardens and Shop closed 24-26 December, Good Friday and on any Code Red or Extreme Fire warning days. 

Entry to wander through St Erth Gardens is free for Diggers members and children under 16, and $10 for visitors. There is no entry charge to visit the shop or restaurant.

Contact Cloudehill

89 Olinda-Monbulk Road, Olinda, VIC, 3788

Open 7 days a week, 9:00am to 5:00pm*

Gardens, nursery and shop: 03 9751 0584

* Closed 24-26 December and Good Friday. 

Entry to wander through Cloudehill Gardens is free for Diggers members and children under 16, and $10 for visitors. There is no entry charge to visit the shop or restaurant. Note that picnics are not permitted in the garden.

Contact Adelaide

Schomburgk Pavilion, Adelaide Botanic Garden

North Terrace, Adelaide, SA, 5000

Open 7 days a week, 9:00am to 5:00pm* 

Shop: 08 8232 8671

* Closed 25 & 26 December and Good Friday.

Contact Canberra

Heritage Nursery

Banks Street, Yarralumla, ACT, 2600

Open Monday-Saturday, 8:30am to 5:00pm, Sunday 9am to 5pm*

Shop: 02 6281 7373

* Closed Christmas Day and New Year's Day

Find out more about Heritage Nursery by visiting their website heritagenursery.com.au and see what they are up to on facebook 

Call 03 5984 7900

Call this number for all general or order enquiries.  The Diggers office is open from 9am to 5pm, Monday to Friday. 

Please note that our office will be closed on Tuesday 26th January. Our gardens, shops and restaurants will be open.

Post: PO Box 300, Dromana, VIC, 3936
Fax: 03 5987 2398

ABN 95 112 026 383

Who Do I Email?

Just choose the most relevant subject from the 'Please Select a Subject' list in the email form.

Order enquiry

If your question is about an order you've placed by phone, mail or online, choose this subject.

Dear Diggers

If you'd like to contribute a letter or photograph to our magazine or website, please choose this subject.

Send feedback

We love getting constructive feedback from our members!  Address any thoughts on our website or publications here. If you are sending feedback about any web issues, please include your browser (ie Chrome, Firefox etc) and the version you are running.

Media enquiry

The contact point for any media requests.

Horticultural Advisor

Diggers members login to contact our Horticultural Advisors to assist with your garden queries. 

General enquiry

Got something to say that just doesn't fit one of the subjects above?  Send it here!

Careers at Diggers

Are you interested in working at Diggers?

Garden Centre Manager

We are looking for an experienced Garden Centre Manager in a full time position.

Based in the beautiful Dandenong Ranges, this relatively new retail store needs a strategic Manager to take the business forward.

View the details on Seek here. 

Or please call HR on (03) 5984 7933.

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