Yes. As your account password details are secure, they could not be transferred to our new website and need to be reconnected.

To do this, simply follow the steps above and you will be connected back up to your membership account in no time!

If this is the first time trying to log into our new website, you will need to re-register your account first. Be sure to use the same email address that is currently linked to your membership.

We will then instantly be able to link your email and your existing membership and bring over your membership details to the new site. 
 If you need to use a different email address, please contact customer service to update your account first before registering online. 

If you're not sure whether you have registered an email address with us, please first contact our customer service team before registering online. 

You can also check your inbox to see if you have received emails from Diggers before. If they are there, this will likely be the email connected to your account.

Please contact our customer service team if this happens. The likely cause for this will be that we have a different email address connected to your membership in our system compared to the one you registered with, but our lovely team will be able to help you sort this out!

Order history - the past 2 years of order history will be transferred onto your account and available to view in the coming months. If you notice any order dates that don't seem correct in your history, know that we are working on correcting these as part of the transfer process. Sorry for any inconvenience.
If you require any assistance on past orders please contact our customer service team.

Existing stock notifications – these will be migrated over to the new website within the coming months. Whilst you will be unable to view or edit them from within your account, you can always go back on the notification list for any that you are particularly keeping a close eye on.

Wishlist – this is currently live and can be located to the top right-hand side of your browser with a heart image.

We are in the process of transferring order history to your account and unfortunately encountered an error where it showed the date we transferred the details and not the date the order was placed. This will be updated as soon as possible. Apologies for any inconvenience.