Privacy policy

This is the website of The Diggers Club Pty Ltd.

For each visitor to our website, our web server automatically recognises the visitor's domain name. For customers logging into our shopping cart, it also recognises their email address and password.

We collect the email address of customers who make purchases from our site, as well as information volunteered by the consumer, such as survey information and/or site registrations, name and contact details.

Customers who supply us with their telephone numbers will only receive telephone contact from us for Diggers customer service purposes.

How we use your information

If you supply us with your postal address you may receive periodic mailings from us with information on new products and services or upcoming events. These mailings are part of our membership services. If you would like to be removed from our club file, please contact us.

The information we collect may be used by Diggers to contact customers for Diggers marketing purposes. We will not share your email, telephone number or address with other companies for marketing purposes.

We send automatic email confirmations of order despatches to our customers. We also periodically send emails notifying customers of our latest workshops, events and product releases. If you would like to be removed from this marketing email component, please contact us.

Upon request we provide site visitors with access to all information that we maintain about them. Consumers can access this information and have inaccuracies corrected by writing to us at the above address.

Other security

With respect to cookies: We use cookies to record session information, such as items that consumers add to their shopping cart and optionally remember customer login details for customer convenience.

With respect to security: As far as possible we have appropriate security measures in place in to protect against the loss, misuse or alteration of information that we have collected from you at our site.

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

If our information practices change at some time in the future we will post the policy changes to our Web site and we will use for these new purposes only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our website periodically.

Remarketing

We occasionally use remarketing with Google Analytics and third party vendors to advertise online including the Google Adwords tracking cookie. This means we will show ads to you across the internet, including on the Google Display Network (GDN). As always, we respect your privacy and do not collect any identifiable information through the use of Google's or any other third party remarketing system.

  • We, and our third-party vendors (including Google) use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to: inform, optimise, and serve ads based on your past visits to our website; and
  • find out how ad impressions, ad services, and your interactions with these ad impressions and ad services are related to visits to our site.

Opt Out

♦ Opt out of Google Ads Personalisation: www.google.com/settings/ads

♦ Opt out of other third-party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page here http://optout.networkadvertising.org/?c=1

♦  Read this article on how to opt out of seeing personal ads https://support.google.com/ads/answer/2662922?hl=en-AU

If you feel that this site is not following its stated information policy, you may contact us.

PLACE AN ORDER

Order online: www.diggers.com.au

Post: PO Box 300, Dromana, VIC, 3936 (don't forget to include your cheque or credit card details)
Phone: 0359847900 (have your product codes and credit card details ready)

ABN 95 112 026 383

Postage and handling charges explained

Postage and handling fees are charged to help us cover processing costs. Your order may arrive all at once or separately depending on availability, this does not affect the amount you will be charged. 

Live plants:
1-10 pots $9.95
11+ pots $19.95

Discounted seed postage:
$6.50

Orders including hardware, books, seeds, potatoes or bulbs:
$8.95

Memberships and renewals (excluding books):
Free

Gift memberships:
$6.50

Quarantine surcharge (WA, NT and TAS):
$4.00

Delivery offset (optional):
$0.50
Go green! Offset your delivery for 50 cents and help support native reforestation projects around Australia through Greenfleet.  Learn more here...

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