Privacy policy

This is the website of The Diggers Club Pty Ltd.

For each visitor to our website, our web server automatically recognises the visitor's domain name. For customers logging into our shopping cart, it also recognises their email address and password.

We collect the email address of customers who make purchases from our site, as well as information volunteered by the consumer, such as survey information and/or site registrations, name and contact details.

Customers who supply us with their telephone numbers will only receive telephone contact from us for Diggers customer service purposes.

How we use your information

If you supply us with your postal address you may receive periodic mailings from us with information on new products and services or upcoming events. These mailings are part of our membership services. If you would like to be removed from our club file, please contact us.

The information we collect may be used by Diggers to contact customers for Diggers marketing purposes. We will not share your email, telephone number or address with other companies for marketing purposes.

We send automatic email confirmations of order despatches to our customers. We also periodically send emails notifying customers of our latest workshops, events and product releases. If you would like to be removed from this marketing email component, please contact us.

Upon request we provide site visitors with access to all information that we maintain about them. Consumers can access this information and have inaccuracies corrected by writing to us at the above address.

Other security

With respect to cookies: We use cookies to record session information, such as items that consumers add to their shopping cart and optionally remember customer login details for customer convenience.

With respect to security: As far as possible we have appropriate security measures in place in to protect against the loss, misuse or alteration of information that we have collected from you at our site.

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

If our information practices change at some time in the future we will post the policy changes to our Web site and we will use for these new purposes only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our website periodically.

If you feel that this site is not following its stated information policy, you may contact us.

Call 03 5984 7900

Call this number for all general or order enquiries.  The Diggers office is open from 9am to 5pm, Monday to Friday. 

Please note that our office will be closed on Tuesday 26th January. Our gardens, shops and restaurants will be open.

Post: PO Box 300, Dromana, VIC, 3936
Fax: 03 5987 2398

ABN 95 112 026 383

Postage and handling charges explained

Postage and handling fees are charged to help us cover processing costs. Your order may arrive all at once or separately depending on availability, this does not affect the amount you will be charged. 

Live plants:
1-10 pots $9.95
11+ pots $19.95

Discounted seed postage:
$6.50

Orders including hardware, books, seeds, potatoes or bulbs:
$8.95

Memberships and renewals (excluding books):
Free

Gift memberships:
$6.50

Quarantine surcharge (WA, NT and TAS):
$4.00

Delivery offset (optional):
$0.50
Go green! Offset your delivery for 50 cents and help support native reforestation projects around Australia through Greenfleet.  Learn more here...

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